Lead follow-up for small businesses
You're paying for leads that never hear back.
Most people hire whoever answers first. If a new lead waits hours for a reply, or never gets one, they call the next business on the list. We'll show you what happens when a lead contacts your business today. Then we'll set up follow-up that answers every one of them within a minute, day or night.
The free lead follow-up test
Most owners have never seen their business from the lead's side. This shows you, at no cost.
- Tell us about your businessFill out the short form. It takes about a minute.
- We contact you like a real lead wouldOver the next few business days we reach out the way your customers do, by form, phone call and text.
- You get a short reportHow long each reply took, what the lead saw, and where they would have given up.
- We walk you through itA short call to go over what we found and what we'd fix first. Keep the report either way.
Get your free follow-up test
We'll confirm by text and email, then start the test.
Rather talk now? Book a call or call 813-491-9777.
What good follow-up looks like
A lead fills out your form at 9 p.m. Within a minute they get a text saying you received it, with a link to book. If they haven't booked by morning, a second text and an email go out. Once they book, they get a confirmation and two reminders. Miss the call, and a rebook link arrives ten minutes later. You didn't touch any of it.
What we set up and run for you
- Every new lead gets a text reply within a minute, any hour
- Missed calls get an automatic text back, so a call you can't take still gets answered
- An AI assistant that answers chat, texts and calls after hours and books the appointment
- Text and email follow-up until they book, and reminders so they show up
- One inbox for texts, email, calls, Facebook, Instagram and Google messages, on your phone too
- Review requests after every job, so happy customers help bring in the next ones
- Pipelines that show every deal and where it's stuck
- Reports that show which ads and posts bring in paying customers
Who does the work
Solution1 is Michele Margetts and her team. Michele has spent decades running the operations side of businesses in law, real estate, restaurants, restoration, catering and hotels.
She's seen where leads get dropped: the call that rolls to voicemail on a busy Saturday, the web form nobody checks until Monday. Her team builds your website and follow-up, runs your marketing, and keeps all of it working so the leads you pay for turn into booked work.
Rather just talk?
Pick a time for a free 30-minute call. We'll look at how leads reach you today and where they go cold. You'll leave knowing what to fix first, even if you never hire us.
You can also call 813-491-9777.
Questions people ask
What does the follow-up test cost?
Nothing. If you want us to fix what we find, you'll get a written scope with the price before any work starts.
What system do you use?
One all-in-one platform that holds your contacts, texting, email, calls, booking, payments and AI. We set it up and run it, so you don't have to learn it.
I already have a CRM. Do I have to switch?
Not always. Tell us what you use and we'll say whether it makes sense to connect it or move.
Can you move my contacts over?
Yes. We import your existing contacts and set up the tags and fields you need.
Will texting work for my business?
Business texting in the US requires carrier registration. We handle that with you as part of setup.