AI phone and chat assistants for small businesses
When you can't answer, your next customer calls someone else.
Calls come in after hours, on weekends and while you're with a customer. An AI assistant picks up, answers questions in your business's voice and books the appointment on your calendar. You get a summary of every conversation, so you know who's coming and why.
The free after-hours call test
Find out what happens when a customer calls your business and nobody picks up.
- Tell us about your businessFill out the short form. It takes about a minute.
- We call when you're closedBefore you open, after you close and on a weekend, the way your customers do.
- You get a short reportWhether anyone answered, what the caller heard, and whether they could leave a message or book.
- We show you what an assistant would doA short call to go over the results and how an AI assistant would handle the same calls.
Get your free after-hours call test
We'll confirm by text and email, then start the test.
Rather talk now? Book a call or call 813-491-9777.
What it sounds like
A homeowner calls at 7:40 p.m. about a quote. Your AI assistant answers, says it's your business's AI assistant, asks a few questions about the job and books an estimate for Thursday at 10. The caller gets a text confirming it. You get a summary before you're back in the office. Nobody had to pick up the phone.
What we set up and run for you
- A phone assistant that answers when you can't, after hours or while you're on another call
- A chat and text assistant for your website, Facebook, Instagram and Google messages
- Trained on your services, hours and the questions customers ask most
- Books appointments straight into your calendar
- Takes a message or hands the conversation to you when it should
- Tells every caller up front that it's an AI assistant and the call may be recorded
- A summary of every conversation sent to you
- Replies to new reviews and asks happy customers for one after the job
Who does the work
Solution1 is Michele Margetts and her team. Michele has spent decades running the operations side of businesses, so she knows how many good calls get lost on a busy day.
Her team sets up your assistant, tests it with real conversations before it goes live, and reviews the calls in the first weeks to fix anything it gets wrong.
Rather just talk?
Pick a time for a free 30-minute call. We'll look at how calls and messages reach you today and where they get missed. You'll leave knowing what to fix first, even if you never hire us.
You can also call 813-491-9777.
Questions people ask
What does the call test cost?
Nothing. If you want an assistant set up, you'll get a written scope with the price before any work starts.
Will customers know it's AI?
Yes. It says so at the start of every conversation and call.
What if it gets a question it can't answer?
It takes a message or hands the conversation to you, and lets the customer know someone will follow up.
Does it work with my calendar?
Yes. It books into your calendar, which can sync with Google and Outlook.
Can I still answer my own phone?
Yes. You decide when it picks up, for example only after hours or when nobody answers.